• Ships within 24-48 hours

  • Need advice? Write to us, we respond from Monday to Friday

0
0

Cart (0)

Your cart is empty

Terms of service

Terms of Use

Last updated: 8 October 2026

1. OVERVIEW

This website is operated by LGM Concept, trading as Atelier LUMINA. Throughout the website, "we", "us" and "our" refer to LGM Concept – Atelier LUMINA.

By using this website, you agree to these Terms of Use. They govern your use of the website. Purchases are governed separately by our Terms and Conditions of Sale, Returns & Refund Policy, Shipping Policy and other policies.

Our online store is powered by Shopify. If you do not agree to these Terms of Use, please do not use the website.

You must be at least 18 years old to place an order.

2. USE OF THE WEBSITE

You may use this website only for lawful purposes. You must not use it:

- for any unlawful or fraudulent purpose;
- to break any law or regulation;
- to infringe our intellectual property rights or those of anyone else;
- to send viruses, malware or other harmful code;
- to interfere with or try to compromise the security or proper operation of the website;
- to collect or track another person's personal data unlawfully;
- to give false, misleading or fraudulent information;
- to impersonate another person or misrepresent your identity;
- to try to gain unauthorised access to the website or to any systems or networks connected to it.

We may restrict or suspend access where reasonably necessary to protect the website, our customers or our rights, or where these Terms have been seriously breached.

3. ACCURACY OF INFORMATION

We take reasonable steps to keep the information on the website accurate and up to date. Errors or omissions may occasionally occur, for example in product descriptions, prices, availability or promotions. If an error affects an order, it will be handled under our Terms and Conditions of Sale and consumer law. We may correct information at any time. Nothing in this section limits your statutory rights.

4. PRODUCTS AND SERVICES

Products are subject to availability. Descriptions, specifications and dimensions are shown on the product pages. We make reasonable efforts to show colours and images accurately, but they may vary depending on your device, screen settings and lighting. Nothing in these Terms of Use removes any legal requirement for products to match the contract or any of your statutory rights.

5. PRICES AND CHANGES TO THE WEBSITE

We may change prices at any time. Price changes do not affect orders we have already accepted, subject to the rules on obvious pricing errors in our Terms and Conditions of Sale. We may update, change, suspend or discontinue parts of the website where reasonably necessary. Where a change affects an existing order, the Terms and Conditions of Sale and consumer law continue to apply.

6. ACCOUNTS AND CUSTOMER INFORMATION

If you create an account or give us information, you agree to keep it accurate, complete and up to date. You are responsible for keeping your login details confidential. Please contact us if you think someone has used your account without permission. We handle your personal data in line with our Privacy Policy.

7. THIRD-PARTY SERVICES AND LINKS

Our website may give access to services, apps or tools provided by third parties, or contain links to other websites. These are subject to their own terms and privacy policies. We do not control them and are not responsible for what they do, except where responsibility cannot lawfully be excluded.

8. REVIEWS AND USER CONTENT

If the website lets you submit reviews, comments, photographs or other content, you remain responsible for it. You must not submit content that is unlawful, fraudulent, defamatory, threatening or abusive; that infringes another person's intellectual property or privacy; that contains harmful code; that is deliberately false or misleading; or that impersonates someone else.

Where the law allows, you give us a non-exclusive licence to use, reproduce and display content you voluntarily submit, where reasonably necessary to run, promote or improve our services. We may moderate or remove content that we reasonably believe breaches these Terms, the law or someone's rights. Reviews are published as submitted; we do not publish fake reviews.

9. INTELLECTUAL PROPERTY

The website and its content, including text, photographs, product images, graphics, logos, videos, designs and icons, are owned by or licensed to LGM Concept and are protected by intellectual property law. You may use the website for personal, non-commercial purposes only. You must not copy, distribute, modify, republish, commercially exploit or create works from our content without our written permission, except where the law allows. You must not use "ATELIER LUMINA" or related branding in a way that suggests an association or endorsement that does not exist.

10. WEBSITE SECURITY

You must not knowingly introduce viruses or other harmful material, or try to gain unauthorised access to the website, its server or any connected system or database. We may take reasonable technical and organisational measures to protect the website and its users.

11. AVAILABILITY

We aim to keep the website available, but we do not guarantee that it will be uninterrupted or error-free. Access may be suspended for maintenance, updates, security reasons or events outside our reasonable control. This does not affect your rights over an order already placed, or any liability that cannot lawfully be excluded.

12. LIABILITY

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, or your statutory consumer rights. Subject to that, we are not responsible for losses caused solely by events outside our reasonable control or by unlawful or unauthorised use of the website by a user. Liability connected with buying products is governed by our Terms and Conditions of Sale.

13. SEVERABILITY

If any part of these Terms is found to be unlawful, invalid or unenforceable, it will be treated as modified or removed to the minimum extent necessary, and the rest will continue to apply.

14. ENDING OR RESTRICTING ACCESS

You may stop using the website at any time. We may restrict or end your access where reasonably necessary because of a serious breach of these Terms, unlawful activity, fraud, security concerns or misuse. Rights and obligations that by their nature should continue will remain in effect.

15. CHANGES TO THESE TERMS

We may update these Terms of Use from time to time. The latest version is published on this page with an updated "Last updated" date. Changes do not remove contractual or statutory rights relating to purchases already made.

16. GOVERNING LAW

LGM Concept is established in France. These Terms of Use are governed by French law. If you are a consumer living in the United Kingdom, this does not take away the mandatory protections that apply to you under the law of the part of the United Kingdom where you live, and you may bring proceedings before the courts there.

17. CONTACT

LGM Concept – Atelier LUMINA
47 Rue Vivienne, 75002 Paris, France
SIRET: 10775841900017
Email: contact@atelierlumina.com
Telephone: +33 7 81 73 09 62
Customer service: Monday to Friday, 9:00 am to 6:00 pm Paris time (8:00 am to 5:00 pm UK time).